Seeing the Communication Gap between Data Center Teams - Design, Construction, Operations, and IT

Whenever I heard how DCIM will bridge the gap between facilities and IT I look, but question whether there is really something there that can bridge the gap.

How hard is it to bridge the gap?  Consider this video of the Oracle America’s Cup Race team Wing designer and his challenge to talk to the sailors.  WSJ has a good story on this challenge.

Do you think the answer was to install an Oracle Software solution that both would use.  No.  It took many loses to the New Zealand team to finally get the America team to try something the computer hadn’t modeled

There was little time to experiment with the new technique, and Mr. Ozanne's software indicated Oracle would easily outsail New Zealand upwind even without foiling.

Technology was a problem, not the answer.

Nobody had expected this. Had team Oracle placed too much faith in the technology? Had its enormous budget lulled the team into overconfidence? Had Mr. Spithill gotten away from the lessons he had learned in Elvina Bay?

What especially galled him was the New Zealand team's apparent contempt for Oracle's approach. The managing director of the New Zealand team, Mr. Dalton, was openly disdainful of the costly, high-tech catamaran Oracle had chosen. The Kiwi boat had a similar, but more rugged, design. Dean Barker, the opposing skipper, was the son of New Zealand businessman Ray Barker, who had founded the menswear company Barkers.

The results were achieved by challenging technology and its assumptions made by humans.  What makes me laugh is how many times people will make it seem like Technology is something magical.  No it’s not, it was created by people who just like other people make mistakes and incorrect assumptions which gets embedded in the code.